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Once items are sold cannot be returned unless they are the incorrect parts or defective. Minimum 50% Deposit must be paid for items that are ordered. All prices quoted do not include installation charges. The customer is responsible for asking for a workshop quotation for installation before work begins. Once the customer has ordered items, and the payment has been sent to our supplier, orders CANNOT be cancelled. Customers that cancel orders before the payment has been sent to the supplier will have to pay a service charge. Below 1000 Dhs = 100 Dhs, 1000 – 5000 Dhs = 250 Dhs, 5000 - 10,000 Dhs = 400 Dhs, Above 10,000 Dhs = 500 Dhs, Items that are ordered and NOT collected within 6 Weeks from the delivery date at PMS will lose their parts and deposit. Delivery times are estimated sometimes there are delays beyond our control and we cannot be held responsible for: Items that are not in stock with supplier. Cancelled or delayed flights. All promotions are subject to availability and while stocks last. We reserve the right to end a promotion at any time. Items that are on sale/promotion CANNOT be returned. We shall not be liable for any financial loss arising out of the refusal, cancellation or withdrawal of any promotion or any failure or inability of a customer to take advantage of a promotion for any reason. Refunds for items purchased under a promotional offer will be based on the terms of the promotional price, banking charges and a restocking fee. Any on shelf item sold by PMS is eligible for exchange within 7 days of purchase. Refunds can be issued via store credit or original payment method. Refund charges are subject to bank charges, item price and restocking fees. However, exchange/refund is NOT applicable on sale/promotion items. Any original or aftermarket parts that are removed from the customer’s car in the workshop will either be disposed of after 1 month; otherwise, a storage charge of 50 Dhs will be incurred for small mechanical items and 100 Dhs for larger aerodynamic parts. PMS only gives warrantees or guarantees for parts supplied and fitted by PMS. Warrantees or guatantees will not cover any parts that are supplied by PMS, and fitted elsewhere. PMS is not responsible for and damage or accidents caused to customers cars after fitting of aftermarket parts.

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